Beside
distribution Lalani is fully dedicated to provide after sales service
with highly qualified service Engineers trained from respective
equipment manufacturer having rich field experience. Beside that
Lalani support have added feather in the cap. |
1.
Fully dedicated Supply unit:
Lalani Service Unit at Ganesh Chandra Avenue to provided usual part
as well as the Ganesh Chandra Avenue ( I.T. hub of city) having
1500sq. ft. area. |
2.
Fully dedicated service unit :
Comprising 40 service engineers with modern test equipments at G.C.
Avenue having 1100sq.ft. area. |
3.
Computerized complaint Registration:
To Provide better, speedy and error free service,Lalani service
system is fully computerized once call log in for registration. |
4.Service
Authorization from OEM: Lalani is among few selective
service provider authorized form all most all the national and
multinational company whose products are sold through Lalani or
even supplied through other supplier or supplied directly through
OEMs. |
5.
ISO 9001:2000 Certification :
Lalani is the among the few company in India and first I.T. company
in eastern India which have ISO 9001:2000 certification, specially
in service of office automation products. |
6.
Specialised hitech team of engineer:
Ready service to high- end products like servers, laser printers,
plotters, stackable switches, stackable hubs, routers, Digital mophears,
V-sats rad modem, Fiber optics cables etc. |
7.
Major Account: Special
service initiatives for customers having multiple machines. |
8.
Post call survey: Constantly talking feed back from
the customers, after the machine is attended to. |
9.
Tele care: Keeping
in constant touch through tele care for machine performance &
service care. |
